|
I just wanted you to know how much I enjoyed working with The
Iron Shop AND how much we are enjoying our new spiral stair.
It is absolutely beautiful. After our neighbors saw it and used it,
they admitted that they were amazed at how sturdy and solid it is.
(Apparently, the only ones they had used were not constructed as well as
the one y'all made for me!) The powder-coating is perfect, too!
I also wanted you to know how much I appreciate all the help and
coordination you provided to make this process go so smoothly.
Thanks, again, for all your help!
As an old retired corporate nomad, I have never been known for lightly giving out accolades. However, this year my wife and undertook the most ambitious remodeling project of our almost 50 year marriage—that being the layout, design, ordering, finishing and installation of our two-story, 6-foot diameter Oak Spiral Stair Kit from The Iron Shop.
Our project started in the fall of 2006 when we were returning from a cruise out of Port Canaveral, FL. We had seen an ad listing one of your showrooms and sales offices as being in Venice, FL, so we crossed the state to see what your company had to offer.
On our arrival, Christine Dodge gave us the deluxe tour and provided all of the answers to our many questions and provided us with literature to bring home. All too often when people just walk into a business off the street they get the “Ho Hum” treatment. But not with Christine! Over the next several months she went out of her way to answer our many questions and provide every speck of information we required. The order was placed with Christine. And while we were always impressed with her professionalism, that was just the beginning of our wonderful experience with The Iron Shop.
You certainly know how many parts are involved with this type of order. I am more than pleased to say our only problem was two or three missing bolts with the total order, and those were immediately provided.
In closing, I want you to know my wife and I have the highest regard for your personnel and the quality of the products your company produces. To be honest with you, if I were still in business I would have tried to hire several of them.
Many thanks to you and all of your staff for making our 2007 a special year.
It looks great and was so easy to put in. We installed it in about 30 minutes and that included carrying it down to the backyard. We are so pleased with it. The measurements were right on. I can't believe we did this from 1,200 miles away. Thank you for all the phone calls and all of your concerns. I will highly recommend The Iron Shop to our custom home builder here in Columbus, Ohio. The pictures do not do it justice. It’s better than we ever imagined and our new home is now complete. Please use the pictures for your web site and thanks again.
I wish to thank you for your assistance on our spiral stair project. I selected your company after receiving three competitive bids for the staircase. We found your company a pleasure to deal with during the build cycle with great communications. You provided on-time delivery, a quality product, and a professional installation crew. We are very pleased with our selection.
I would highly recommend The Iron Shop. We recently completed a very challenging project utilizing a spiral staircase built by The Iron Shop. From shop drawings to installation, the whole process went very smoothly.
I Want to thank the staff at The Iron Shop for a job well done. Above and beyond my expectations. Can't wait for our next project.
Working with the Iron Shop for our stairs was a pleasure. We found them to be very professional, and diligent in providing us with a product designed for our specific need. The install was on time, on quote, with the finished product exceeding expectations! Cannot say enought good things about dealing with the Iron Shop.
We have recently built a four apartment building, and because of the high elevation of the roof in one of the one bedroom apartments, we decided to put in a sub-floor over the bedroom to give it an additional bedroom. To access this bedroom, we decided to put in a spiral staircase to save space. We searched the internet and found plenty of companies. After seeing what The Iron Shop had to offer, and viewing their installation kit demo, we were very impressed.
We called The Iron Shop right away, gave them the floor elevation, and emailed them a picture of where we wanted to install the stair. They worked out all the details and gave us a quote and delivery date. The spiral staircase came as a kit and included an instruction booklet and DVD showing how to install the stair. All components were safely packed. I think anyone with one helper can put these stairs together. The Iron Shop makes it that easy for you.
Our staircase is a conversational piece. We must give credit to Ron Cash, Christine Dodge and The Iron Shop. We have no regrets. It’s picture perfect. Everyone that comes to our apartment is so impressed. I must say my wife was skeptical about ordering it at first because she was not sure if it was going to be as sturdy and strong as her sister’s stair, that is homemade; but she loves it and wishes she had put them in the other apartments. The finished touch is just so beautiful.
It is an honor to have our stairs posted on your website! The stairs were beautiful and affordable, and that enabled us to do what we wanted as far as design. The stairway is the focal point in our dream home!! EVERYONE comments on how beautiful they are! I cannot thank The Iron Shop enough for the quality and service we received!
We are delighted to recommend The Iron Shop. First, your perseverance was truly the reason we moved forward—remarkable follow-through. But more importantly, your company's attention to detail, the willingness to put customer needs first and the great value on price and delivery, made this a great experience all around.
Donald and I wanted to tell you all how much we enjoy the spiral stairs you made for us.The quality and finish are outstanding. Since we will use the stairs daily, it was important to buy a product whose durability and beauty would endure. We feel that The Iron Shop has delivered on all counts. Kudos to your staff for completing a difficult delivery and installation, requiring a crane and some onsite tweaks. Your folks are professionals.
We recently incorporated a very prominent feature into our home while completing an addition that provides access from a Loft/Office area to a Recreation Room on the ground floor. The feature is a 5'5" Oak Spiral Stair Kit purchased, assembled and stained by The Iron Shop out of its Ontario, CA showroom.
My original concept for the addition foresaw the use of a spiral stairway to reduce the footprint of 'stairs' to connect the rooms. Having done my research on the internet, amongst many manufacturers, I decided to select a kit from The Iron Shop as I foresaw the advantages of dealing with a local supplier to answer questions and provide guidance.
My spouse and I drove to Ontario, CA to see for ourselves some models The Iron Shop had on display. While there we met with Sergio Ochoa, a sales representative for the company. He ably answered the initial questions we had and walked us through the different models. We quickly decided on a wooden stairway versus a steel one for our particular needs. As our architect was designing our addition, he too had some questions regarding clearances and loads to finalize the design of the spiral stairway. Sergio provided the answers in a timely manner. Our purchase order contract included the assembly of the stair kit. Sergio provided a sub-contractor that specializes in the assembly of spiral stairs to assemble the unit, which included the optional railing along the exposed edge of the Loft, on each side of the stairway—with matching handrails and balusters. The contractor did a very good and professional job and we were very satisfied with the finished product.
After its assembly I was ready to address the final step of staining & varnishing. My plan on this matter was to find a local contractor to do the work. I was very concerned with the possible lack of expertise of local painting contractors to undertake this job which required multiple applications of stain and varnish on an extensive surface area. Once again, I touched base with Sergio and he was able to recommend someone who was very knowledgeable in staining staircases. I contracted directly with the person he recommended and needless to say he did an outstanding job.
Our overall experience in dealing with The Iron Shop, and Sergio in particular, has been most satisfying on all fronts and the end product exceeded our expectations.
Here is a photo of the spiral staircase I purchased from you. It turned out beautiful. You guys really have a great product. I found someone to do the tile work on the staircase landing and as you can see the whole installation looks like it came with the house when I bought it.
The Simpsons really wanted to thank you for the outstanding experience we had purchasing our spiral staircase with the Iron Shop. From start to finish the process was very easy. Chris in the office worked with us throughout the ordering procedure and was very helpful throughout the project. Ron at the shop was very professional and helped immensely in our dealings with permitting.
All my peeps really enjoy the ease of climbing the stairs and the safe feeling structured stair case during climbing to the roof deck floor level. As far as the powder coating is concerned, we highly recommend the aluminum stair product and the powder coating paint procedure. The paint is holding up very well even with the ocean and coastal environment.
In closing, our final Iron Shop experience with our stairs, was the install procedure. How a 20 foot stair could fly through the air over our house and land inside a 62 inch radius hole in perfect timing and not damage our home was a true miracle.
I'm an architect who designs fine custom homes in the Carolinas. Although the styles may vary from “Arts and Crafts”, to “French Country Gothic Mountain Village Style”, my clients' homes all share in the FINE, CUSTOM and FUN description. On this mid-century modern rustic bungalow remodel, The Iron Shop's 6' aluminum stair, powder-coated in a stainless steel color, was perfect to complete the description—especially the “FUN” part. It works as a hinge connecting the existing home and a semi-detached garage/apartment addition, to the main entry and terrace below. The stair helps make this home fine, custom and fun.
The spiral is in our courtyard in the Historic Landmark District of Savannah, GA. I think that it goes perfectly with the surroundings and the courtyard design. Your help in designing the staircase was invaluable and it arrived in perfect condition and was really simple to install. Corkscrewing it through the courtyard gate was an experience but that also worked.
The spiral is very sturdy, as you said it would be, and we have received many compliments on the way it looks. That is important since the house was built in 1888 and the restoration was designed to return the house to its original look. The spiral looks as though it was meant to be there and fits in perfectly with the overall house design.
Thank you again for all of your assistance and please thank everyone who made it. They did a great job!
The Iron Shop was a pleasure to work with from beginning to end; from ordering to installation and follow up. The staircase is first rate. Not one person has toured the gallery without commenting on how great the spiral stairs are, and how sturdy and secure they feel. I would recommend The Iron Shop to anyone interested in a spiral staircase.
The kit arrived on time with everything in it. There were also a number of extra small parts. We spray painted the parts white before assembly. This of course took some time to dry. The entire assembly took five days, two skilled handy men and me!
It looks like an art exhibit and we are absolutely delighted.
The aluminum hand rail looked daunting but it turned out well and was easier than we thought. The DVD was very useful.
Looking forward to installing the wooden treads. Thank you so much for the templates.
Back in 2004, I started a renovation project on a 100 year old Baltimore Rowhouse. With very limited space, I decided to go with a spiral stair. To my surprise, I couldn't find anywhere in my own city that makes or sells them. The internet led me to The Iron Shop, which had better pricing because they let you assemble the stair yourself.
In 2007 when I added an addition and a rooftop deck to my home, I called on The Iron Shop again for two more stairs, and installation was even easier than the first time. I was also able to upgrade the original stair with oak treads and a metal handrail, all with The Iron Shop's easy to assemble parts. The results can be seen at http:/owhousebaltimore.com.
They turned out great and everyone that sees them can't believe they weren't professionally installed. My experience with the Iron Shop in Ontario, CA was great. They were always there to answer my questions and provide help. I had wanted to put spiral stairs on our deck for years and I'm so glad I finally did it. I wish I would have done this years earlier as it wasn't as hard as I thought it would be. Now my friends that see it are considering doing the same at their houses.
| 
Catalog
