I just want to say what a pleasure it was dealing with your company. Your website made it easy to envision and price my staircase, then you were extremely helpful with your follow up conversations. The staircase came surprisingly quickly. The local shipper came in an appropriately sized truck (we live in the historic district with a maze of one way, narrow streets) and was very helpful, un-crating the stair and was patient while we lugged the pieces to our courtyard. The staircase, while complicated, went right together, and we are extremely pleased with the results!