Working with Steve Cohen in the sales department has been a great experience. He guided me through designing and building spiral staircases for several of our apartment buildings and helped me understand the existing ones we inherited.

Five-star service — strongly recommend him.

If I could give this shop 10 stars i would. I showed up with my trailer to pick up my floating stairs and they went above and beyond to make sure our load was secure for our ride home to NH. The stairs and treads looked amazing. Can't wait to get them installed.

Best staff, Sean was very helpful with the design. Mellisa keep me up to date with the making of stairs and answered all questions I had.. I will recommend Iron Shop to everyone i know. Thank you agin

My family has used The Iron Shop on two occasions. One project was a 22 foot outdoor spiral staircase. They helped set up delivery company and a Crane lowered the entire 22 foot staircase into my 3rd floor floor balcony. The powder coating has held up immensely. We have enjoyed using the outdoor stairs post 4 Florida hurricanes with little or no damage. Great manufacturing and engineering to the aforementioned .Furthermore, our newest project for our Florida Bay House has us using their power coated prime interior spiral staircase kit for easy access and install. The Iron Shop sent me out easy video install to help make our experience 5 Stars. Steve and the Iron Shop staff gives you a turn key white glove experience. Many thanks and much love ❤️ for all at The Iron Shop. Daniel Simpson, Saint Augustine Florida.

Absolutely LOVE this spiral
Staircase. So convenient…..

Very professional and compatent! Our stairs look better than we hoped, upgrade with the red oak!!

Ordering spiral staircases over the internet from a Pennsylvania supplier (we are in Cincinnati, Ohio) was a bit daunting. And, indeed, they cost significantly more than offered at Home Depot or Lowes.

Steve Cohen was our sales representative and he was very responsive. I think he called and emailed on holidays and weekends.

But my architect checked the variables, and felt that for our high-end apartments (these will access two rooftop decks) that the Iron Shop offered a superior product.

As the order went forward, the Iron Shop was meticulous as to specifications (you get this wrong and it simply won't work).

We bought the black painted product.

It all worked out great.

Man, is it beautiful. It is sturdy.

The staircase accesses the rooftop deck from the master bedroom. When I give people the tour of the 2 BR, 2-level apartment, they are already impressed with the level of finish, but when I take them to the master BR (last stop on the tour) and they see the spiral staircase to the roof, they simply gasp with delight. It is an amazing addition.

I would, without reservation, use the Iron Shop again and I would recommend them to friends and developers.

[Photos are attached, but the stairs and unit were not complete at the time of the photos. Will update later.]

I found out that the Irion Shop gave me the best options for my spiral stairs and an excellent price. Steve Cohen helped me with the designing of the spiral stairs. Steve had provided me EXCELLENT! customer service above and beyond what I expected. I reside in California and Steve guided me step by step when it came time for the Installation. It took my son and myself only three days to complete the installation with the help of Steve. I'm a senior over 70 years old and with Steve's help and guidance I was able to complete the project.

Steve is very knowledgeable about the product and installation. He's very patient, understanding, and always answered all my questions so I was able to do this project with two people.

I fully recommend The Iron Shop and Steve Cohen for all your spiral stairs needs. We're very happy and pleased with the quality and workmanship of our spiral stairs. The Green's

Quality product and excellent service from start to finish!

A friend recommended The Iron Shop for our stair project and we are glad we took their advice.
The quote was extremely detailed and Dan Montgomery had all the patience in the world when explaining everything and all the options available. He was happy to talk through the design and make adjustments when we weren't sure about something. Dan was very responsive to all our questions, no matter the day or time. The whole team was very helpful. We were kept well informed of the order, production, and delivery processes. Delivery was right on time - as promised when we made the initial inquiry - and well packaged.
When it came to installation, The Iron Shop was on hand to answer any questions and provide guidance or confirmation. Dan also followed up post-installation to make sure we were happy with everything.
The staircase is exactly what we wanted. It is great quality and looks beautiful. We are absolutely thrilled with the staircase and cannot thank The Iron Shop enough for making our vision a reality.

Very helpful in design phase, prompt on fabrication and delivery and smooth installation made for a great finished product. By doing this we were able to eliminate a confined space and increase convenience and safety.

We are so pleased with our beautiful outdoor spiral staircase,the quality is excellent, the customer service is also excellent, my husband had no idea about the outdoor staircases ,but he soon learned all he needed to know because Dan answered every question he had,which was lots of them,we would highly recommend this company,our staircase is perfect,thank you so much to the ironshop

I purchased 3 spiral stairs and Steve Cohn walked me through the process. We just installed the first stairs, and the quality of the workmanship and clear instructions pleased my men. They are looking forward to installing the next ones. Fantastic service and products

Second to literally NONE.
Seek no one else for your stair and iron, etc needs. What a great business and products. Been using them and them only for almost 30 years. Great family and superb people and product.

My parents purchased spiral steps from this business over 30 years ago. I recently purchased steps and railings for my home, and I can tell you I am very happy. The staff were all extremely helpful from beginning to end. The sales team was very knowledgeable and always answered my phone calls, and assisted me even after the purchase with questions and concerns. I am local and was able to go onsite to puck up my order, and everyone was very friendly and helpful.

Fantastic company to deal with, they worked with our clients Neds and kept us informed the whole time.
We had a problem with the shipping company losing some parts and they took care of the situation straight away, highly recommended!

Steve is a great guy!

The company is excellent. Quick responses to questions. Pretty easy to order. Took only a week & a half to get to the point of delivery? It arrived in excellent shape - due to superior packaging. Nothing was left to chance. There wasn't a mark on it. Detailed instructions were included Plus a phone number to call for help. There even was a video available to watch. It is installed. I LOVE it. The stairs are very strong. Doesn't make a peep or rattle going up or down. I am just tickled to death !!

THE IRON SHOP IS THE BEST , SERVICE IS GREAT, OUR CLIENT IS SUPER HAPPY WITH THE PRODUCT AND I STILL HAVE TO ADD THE FINISHING DETAILS .
WE WILL USE THE IRON SHOP ON FUTURE PROJECTS.
DAN ANSWERED ALL MY QUESTIONS , HE HELPED , REPLIED TO MY EMAILS AND DELIVERED EXACTLY WHAT WE ASKED FOR.
THANK YOU DAN !!! We are still trying to finish the project , we are in the cleaning process .

I am a long- time customer of the Iron Shop having bought several sets of spiral stairs as a General Contractor. The products are superb, craftsmanship excellent and service team are beyond expectations as efficient and personable.
There is no better source or team for these products.
Sharon P Talbot

Dan at The Ironshop was the best. He helped me from start to finish. He helped with ideas and suggestions, calculating all the specs and answered questions during the installation. They even included stamped blueprints that helped expedite my approval through the city.

I would highly recommend The Ironworks for your spiral staircase too.

We love the new spiral stairs. Install was easy, good quality and the customer service was very helpful. I tried two other spiral stair cases from another company because they were cheaper. This proved to be a mistake as the stairs were poor quality and some items would not fit together and the customer service was nonexistent. Therefore, wound up returning those cheaper stairs and purchased spiral stairs from The Iron Shop. I am glad I did. I highly recommend these stairs to anyone and definitely make your purchase at The Iron Shop. You will not regret it.
Thanks for everything,

During a major barn restoration, we had a last-minute complication with a traditional staircase that was designed for the barn to navigate a 15-foot-high level change. As soon as I asked our contractor if we could drop in a spiral staircase to solve the problem, they immediately suggested The Iron Shop as a company they had worked with previously and were very pleased with your work. The turnaround time was amazingly short, the application far exceeded anything we had previously planned, and the appearance of a contemporary staircase placed in our 150-year-old barn beside a hidden elevator shaft was stunning! We added repurposed barn wood to be used as treads on the stairs and the spiral staircase looks like it's been there the whole time

Could not have been happier the day our beautiful spiral staircase was installed and again close to 6 years later. Our staircase is beautiful, sturdy, saves backyard space, and is used routinely by our entire family. It looks as good today as the day it was installed. The experience designing our staircase with the staff at the Iron Shop was wonderful and the assistance they provided our contractor during the installation was appreciated. We recently had to email this wonderful company as one of our landscapers slightly scratched our handrail and we wanted to touch up the scratched area ASAP. Unfortunately, the bronze color powder coating we needed was discontinued by the manufacturer but this didn’t stop the Iron Shop employees from going the extra mile to provide excellent customer service. They quickly located a few cans of the discontinued color in their shop and offered them to us. Now how many companies would even bother to look? If you want to partner with a company that is professional and customer oriented then this is the company for you. And did I mention they make a great product? We are so pleased we plan on installing another Iron Shop staircase (or two) in our retirement home in the next few years.

Fantastic addition to our cabin! The team was great to work with.

Communication on order and responsiveness was excellent. Spiral stair was delivered as predicted and installation went very smoothly. They were very patient when we were trying to reduce the cost of the stair (budget job). Many kudos and no complaints.

I'm a high end builder at the Delaware Beach. Iron Shop's cost is equal to others but their product is superior. I use the Iron Shop for all of my projects. You can see more of their work on my website. Bruce Mears

I have bought and installed 7 spiral staircases from The Iron Shop. Every detail is top quality and that makes installation so easy. Every customer was happy.

Super strong and easy to assemble spiral staircase. Arrived via truck on time in several boxes. Good communication with project managers and support staff when I had questions.

Was as advertised. sturdy. fit perfectly. easy to follow instructions. all of the parts included. Looks great.

Purchased a 7” diameter aluminum multiline outdoor spiral staircase which was assembled by The Iron Shop. It is larger than most of the pre-fab alternatives but worth it. It isn’t inexpensive but the quality is first rate and a distinctive addition to our home.
I picked up the staircase at The Iron Shop manufacturing facility. Although the staircase only weighed about 400 lbs, its size and the chance of damaging it during a 400 mile trip to south-central Virginia made loading somewhat challenging. The manufacturing team that constructed it customized a stand that was bolted on the trailer. The entire team, and several other shop workers, pitched in to ensure safe transport; it wasn’t a cookie-cutter solution! Their pride in their work and ensuring customer satisfaction was clearly evident!
The transit took about 9 hours with speeds seldom greater than 45 mph. Travelers were definitely interested in my cargo, appreciated my journey and repeatedly gave me 2-thumbs up after they figured out what they saw.
Installation took about 2 days and most certainly meets our most optimistic expectations.

I have had an Iron Shop spiral staircase for over 20 years. I love this staircase- both form and function are superior! I lost a few screws and a bracket and called Iron Shop after 20 years and Dan (Thanks Dan) was kind enough to send me some screws and a bracket at no charge. Thank you Iron Shop! Happy New Year!

Overall great experience. Iron Shop helped me design a narrow spiral staircase for a tight opening up to a finished attic, the stairs were delivered on time, it was fairly easy for me to put the stairs together (and much easier than expected), the stairs look great, are very solid / sturdy, and were priced on the lower end of what I could find.

Beautiful product that was straightforward to assemble (my first time). When I had an issue (my own duh), the team addressed it quickly and professionally.

Ordered parts for my spiral stair kit and the customer support has been above and beyond. Dan sent me some spare parts immediately after I emailed him that I damaged a part during installation! I’ll definitely be ordering my staircase upgrades in the future!

I bought a custom, all-aluminum exterior spiral staircase to connect my back door to the patio, one story below. The weight and quality of the stairs -- pole, treads, balusters, handrail -- is impressive; heavy-gauge aluminum, precision cuts and welds, all fitted beautifully. The kit includes a huge amount of hardware and a 75 page manual with inserts. The whole job was shipped in one giant box, about 400 lbs, to my driveway. Note, this is not a DIY installation. I hired an experienced builder to build a landing, assemble the staircase, and connect it to my house. One critical assembly part was left out of the package, but The Iron Shop remedied that with an overnight delivery. The production team at Iron Shop has been timely, responsive, and easy to work with. I am happy, overall, with the staircase -- it's high quality and it meets my needs.

I bought a powder coated spiral staircase 6 years ago for my ocean front home. I have had to replace and maintain so many things due to the salt air, such as most of my outside lights which all corroded, even though they were rated for marine environment, hinges, and locks. I have had to repaint the front of the house, doors, the garage door, but NOT the spiral staircase. If I cleaned it, it would still look brand new. Very high quality product. I highly recommend. I also have a spiral staircase at my non-beach home. I chose the standard paint finish and have to re-spray paint it every 3-4 years. Still great. Everyone near me (in the city) has the same issue with their metal balconies and stairs. I do recommend you pay more and get the powder coat finish though, I would if I could do it again.

I dealt with Rachel, who was very responsive and customer oriented. She was very professional and took care of couple of missing parts very promptly. I would highly recommend this company.